Please contact us within 3 days if you have any suggestions or problems with your order. For plants, please be sure to carefully read the articles linked in our plant care guide in order to provide the best longevity for your plant. Succulents do not like to be over-watered. Allow the soil to dry out completely between waterings. They prefer direct sunlight and can be rotated frequently. Air plants like to be watered once every week or so by giving a quick soak with the leaves in the water and roots out of the water or by misting with a spray bottle. They also prefer sunlight. You can find detailed instructions here: https://thesunnysucculent.wixsite.com/mysite/copy-of-succulent-planters. We do our best to ensure that the plants you receive are in healthy condition. There are many variables with growing plants including sunlight, watering conditions, etc. Each of our succulents are planted with the best, well-draining growing medium for succulents and cacti and are thoroughly inspected before use in any creations. Please contact us if your plant dies within 3 business day of purchase.

We are only able to ship certain items as specified on the item description at this time. Please contact us if there is something you are really interested in and we will see about the possibility of shipping. Some items like fairy gardens will not stay intact in transit, but the pieces can be shipped and assembled once received. We offer local pick-up in Delaware (43015) for no charge. If you would like to have a local delivery made to your location within 3 miles of 43015, we will provide that service for an additional $5 which will be invoiced to your separately.

Please make sure to read the articles linked in our Plant Care Guide for the most accurate information on how to best take care of your plants. https://thesunnysucculent.wixsite.com/mysite/copy-of-succulent-planters

YES! We love to provide custom creations to our customers. Please use the contact form at the bottom of the home page to start a conversation about a custom order or to contact us for any reason. We ask for your budget in that form so we can have a clearer idea of your price range, however, feel free to reach out so we can further talk about that if you need guidance. Thanks!